Privacy Policy
Last updated: January 2025
1. Information We Collect
When you make a purchase on Aurenza, we collect the following information:
- Email address (for order confirmation and shipping updates)
- Name and shipping address (for delivery of your order)
- Payment information (processed securely through our payment providers)
- Purchase history (to provide order history and customer support)
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders
- Ship your fragrances and provide tracking information
- Send order confirmations and updates
- Respond to customer service inquiries
- Improve our website and services
3. Our Products
Aurenza sells fragrances from our curated collection. Each order is prepared and shipped directly from our warehouse with tracked delivery. For returns and refunds, please refer to our Terms of Service.
4. Data Security
We implement industry-standard security measures to protect your personal information. Payment processing is handled by trusted third-party providers who comply with PCI DSS standards. We do not store your complete payment card information on our servers.
5. Cookies
We use cookies to enhance your browsing experience, remember your preferences (such as currency selection), and maintain your shopping cart. You can disable cookies in your browser settings, though this may affect some website functionality.
6. Third-Party Services
We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering our services. These providers are contractually obligated to protect your information.
7. Your Rights
Under GDPR and other applicable laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Object to processing of your data
- Data portability
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through our Contact page. We will respond to your inquiry within 30 days.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.